BT is the UK’s largest telecommunications provider, and its deals are some of the most popular in the country.
It has a history stretching back over 160 years and its telecoms services include broadband, home phone, pay TV and mobile phone packages. It also owns two other notable telecoms companies, EE and Plusnet, that provide their own broadband and mobile services.
BT was the first and only UK telecoms provider when the telephone network was invented in the 1800s, but for a very long time it was owned by the Post Office. It was only named ‘British Telecom’ from 1980, when the service was privatised and turned into a company in its own right.
You will incur a £125 charge for a new line or £20 for reactivation of an existing line or for taking over a working line. You will incur a one-off charge of £30 for each Cloud Voice Express digital phone line. Prices exclude 20% VAT. There is no charge to switch your line to BT from another supplier. Depending on your site and subject to any survey, you may incur excess construction charges see Section 45, Part 1 of the BT Price List found at www.bt.com/pricing. By signing up to Cloud Voice Express your existing BT PSTN service will terminate. Once terminated, BT may not be able to re instate your PSTN service on the same commercial terms as you may previously have had. Cloud Voice Express does not guarantee the ability to make calls to emergency services at all times.
Mobile speeds vary by location, coverage and demand.
Fixed price guaranteed for the duration of your minimum contract term and applies to your monthly bundle price and monthly mobile price only. Excludes all other services such as add-ons or out of bundle charges.
Before your service starts, we will provide you with the Minimum Guaranteed Access Line Speed and an estimate of the upload and download speed you may expect. If after 10 days from the start of your service your speed is regularly at or below this speed, you may contact BT and BT will try to fix it. If BT is unable to fix it within 30 days, you can terminate your service without paying any charges (other than for any service already received) but you must return any BT Hub. Please see minimum guaranteed download speed for more information.
The speed ranges we show are estimates based on business peak time between 12.00 and 14.00. The estimates take into account congestion on the network at these times. Your actual broadband speeds depend on a number of factors, including distance from the exchange, your equipment, the quality of your line, the number of people connected at the same time, and whether Wi-Fi is being used. It can take up to 10 days for your line to settle at its maximum stable speed.